1. Scope
This Privacy Policy explains how Novuslo LLC ("Novuslo," "we," "us," or "our") handles personal information when you visit novuslo.com, contact us, or engage with our enterprise software and related services.
2. Information we receive
We may receive business contact details, account and organization information, support communications, deployment details, service usage records, security events, and information you choose to provide. Customer-controlled deployments may process business data according to the customer’s configuration and agreement with Novuslo.
3. How we use information
- Respond to sales, deployment, support, and security requests.
- Provide, maintain, secure, and improve our software and services.
- Administer customer relationships, subscriptions, and service communications.
- Detect misuse, investigate incidents, and comply with legal obligations.
4. Website contact form
The contact form on this website prepares an email in your local mail application. The website does not independently store the form submission. Your email provider processes the message under its own terms.
5. Service providers and disclosure
We may use vendors that support hosting, communications, business operations, security, and professional services. We disclose information when reasonably necessary to provide the service, comply with law, protect rights and security, or complete a business transaction subject to appropriate safeguards.
6. Retention and security
We retain personal information for as long as reasonably necessary for the purposes described here, contractual obligations, security, dispute resolution, and legal requirements. We use administrative and technical safeguards appropriate to the nature of the information, but no system can guarantee absolute security.
7. Your choices
You may request access, correction, or deletion of personal information, subject to applicable law and contractual obligations. Enterprise customers may manage deployment data under their agreement and system configuration.
8. International processing
Information may be processed in countries where Novuslo or its service providers operate. Where required, we use appropriate mechanisms for international transfers.
9. Updates
We may update this policy as our services or legal obligations change. The effective date above identifies the latest version.
10. Contact
Privacy questions may be sent to privacy@novuslo.com. General inquiries may be sent to info@novuslo.com.